👤 Account & security
These answers solve most questions about account & security:
I forgot my password
Contact us and choose Account & security. Tell us your username and use the email address on your account. After checking it's really you, we'll set a new temporary password, which you can change in My SwiftSaves → Account & fees.
Changing my email, password or address
Signed in, go to My SwiftSaves → Account & fees to change your password, email and details.
Closing my account
Go to My SwiftSaves → Account & fees → Close account. You need to finish open orders and pay any fee balance first. Your public feedback stays, but your personal details are removed.
Still need help? Send us a message and we'll reply. We reply within 1 working day.Contact the team