User agreement

SwiftSaves is run by SwiftWebSolutions, Unit 1, Office 1 Stainless House bradford Bd4 9SN. By using SwiftSaves you agree to these rules.

1. Your account

You must be 18 or over, give true details and keep your password secret. One person or business may run more than one account only for different, honest purposes.

2. Buying

A bid or Buy It Now is a promise to pay. Pay using the details on your order. Contracts for items are between buyer and seller; SwiftSaves is not the seller.

3. Selling

Describe items honestly, with real photos, and post them on time. Say whether you sell as a private person or a business. Business sellers must show their business details and give buyers their legal rights, including the 14-day right to cancel for most items bought online. Fees are listed on the fees page.

4. Not allowed

Illegal items and content; weapons; drugs; stolen, fake or counterfeit goods; adult content; hate, harassment, scams, or anything that puts people at risk. Live shows must follow the same rules. Giveaways must be free to enter.

5. Reporting and complaints

Report items with "Report this item" and members from their profile. You can complain about our decisions through Contact us. We review reports, may remove content or suspend accounts, and tell affected members unless the law stops us.

6. Problems with an order

Talk to the other member first. If that doesn't work, open a case from the order page and we'll help.

7. Tax

UK law requires us to collect details from sellers who sell a lot and report their sales to HMRC each year.

8. Changes

We may update this agreement and will show the date it changed. Questions: Contact us or hello@swiftwebsolutions.co.uk.