Returning an item

Each listing shows the seller's returns policy (for example "30 days, buyer pays return postage").

1. Open the order in My SwiftSaves → Purchases and message the seller saying why you want to return it.
2. The seller will give you the return address. Use tracked postage and keep your receipt.
3. When they receive it, they refund you.

If the item is faulty or not as described, you can return it even if the listing says "No returns". If the seller won't help, contact us with your order number.